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Mortgages

Bay Equity mortgages complaints

Consumers have filed 39 complaints about Bay Equity's mortgages, 1 in the last 12 months. Bay Equity answered 0% on time and closed - with relief. See the whole Bay Equity record.

Bay Equity against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Bay Equity1new0%-39

Every mortgage company ranked

Latest Bay Equity mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresUTNo timely replyNo
Aug 9, 2025MortgagesClosing on a mortgageDelays with the closing processWAMoney backYes
Mar 13, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Mar 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresVAExplainedYes
May 1, 2024MortgagesClosing on a mortgageFees or costs after closingILExplainedYes
Feb 10, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingGAExplainedYes
Jan 26, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processKYExplainedYes
Jun 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Apr 22, 2023MortgagesTrouble during payment processMNExplainedYes
Nov 10, 2022MortgagesClosing on a mortgageMTExplainedYes
May 27, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsCAExplainedYes
May 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Apr 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Nov 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backYes
Aug 13, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jan 15, 2021MortgagesTrouble during payment processAZExplainedYes
Jan 4, 2021MortgagesTrouble during payment processCAExplainedYes
Nov 12, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNMExplainedYes
Oct 30, 2020MortgagesTrouble during payment processMNExplainedYes
Oct 16, 2020MortgagesClosing on a mortgageAZExplainedYes
Aug 17, 2020MortgagesTrouble during payment processCTExplainedYes
Feb 6, 2020MortgagesClosing on a mortgageNVExplainedYes
Jun 3, 2019MortgagesClosing on a mortgageCAMoney backYes
Apr 19, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Oct 24, 2018MortgagesClosing on a mortgageWAExplainedYes
Apr 27, 2018MortgagesClosing on a mortgageWAExplainedYes
Feb 21, 2018MortgagesClosing on a mortgageCOExplainedYes
Dec 12, 2017MortgagesTrouble during payment processGAMoney backYes
Dec 26, 2016MortgagesCredit decision / UnderwritingTXExplainedYes
Dec 23, 2016MortgagesApplication, originator, mortgage brokerCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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