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BetterNOI complaints

Consumers have filed 138 complaints about BetterNOI since 2022, 41 of them in the last 12 months (-40% on the year before). It answered 34.1% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report.

Poor response record. How it works

Complaints on record
138

Since December 2022

Last 12 months
41

-40% vs the year before

Answered on time
34.1%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
1

Newest: Oct 25, 2026

Rank
#107 of 566

Most complained-about credit bureaus & report companies

BetterNOI complaints by month

The busiest month was April 2025 (12 complaints). Complaints in the last 12 months are down 40% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How BetterNOI answered last 12 months

  • Closed with explanation4097.6%
  • Untimely response12.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time0/4534.1% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-40% vs last year

What BetterNOI complaints are about

Top BetterNOI problems

Inside "Incorrect information on your report"

  • Information belongs to someone else 25
  • Information is incorrect 14
  • Public record information inaccurate 10
  • Personal information incorrect 4
  • Account information incorrect 3
  • Account status incorrect 2

Where BetterNOI complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Georgia (43), Texas (18), Florida (11), Illinois (9), Pennsylvania (6).

BetterNOI compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Pavilion Payments US BuyerCoCredit reporting6044-32%100%0%C
2TFC Credit Corporation of CaliforniaCredit reporting344+83%88.6%2%F
3Accurate BackgroundCredit reporting2143-7%74.4%14%F
4Carvant FinancialCredit reporting5443+5%97.7%14%C
5SOP Pioneer PartnersCredit reporting4843-9%97.7%2%D
6Sensible Auto LendingCredit reporting6043-26%100%0%C
7CrossCheckCredit reporting4941-34%97.6%0%D
8BetterNOICredit reporting1541-40%34.1%0%F

Compare side by side: BetterNOI vs Pavilion Payments US BuyerCo · BetterNOI vs TFC Credit Corporation of California · BetterNOI vs Accurate Background · BetterNOI vs Carvant Financial

What people say about BetterNOI

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Latest BetterNOI complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGANo timely replyNo
Sep 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNEExplainedNo
Sep 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNJExplainedNo
Sep 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedNo
Sep 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedNo
Aug 23, 2026Credit reportingIncorrect information on your reportInformation is incorrectTNExplainedNo
Aug 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 2, 2026Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportTXExplainedYes
Jul 16, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo
Jul 14, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedNo
Jun 28, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
Jun 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseKSExplainedNo

Questions about BetterNOI

How many complaints does BetterNOI have?

BetterNOI has 138 complaints on record since December 2022, including 41 in the last 12 months and 1 in the last 30 days. That makes it number 748 of every company by complaints this year.

Does BetterNOI respond to complaints?

Yes. BetterNOI answered 34.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 15/100 (grade F).

What do people complain about most with BetterNOI?
Is BetterNOI legit?

BetterNOI is a real company with a public complaint record: consumers have complained about it 138 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is BetterNOI legit? for the signals, red flags and how to protect yourself.

Are complaints about BetterNOI going up or down?

Down. There were 41 complaints in the last 12 months against 68 in the 12 before (-40%). See every month.

How do I file a complaint against BetterNOI?

Complain to BetterNOI in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most BetterNOI complaints come from?

Most come from Georgia (43), Texas (18), Florida (11). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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