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Debt collector · complaint record

Bilateral Credit complaints

Consumers have filed 81 complaints about Bilateral Credit since 2015, 24 of them in the last 12 months (+50% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
81

Since April 2015

Last 12 months
24

+50% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Nov 12, 2026

Rank
#482 of 1,963

Most complained-about debt collectors

Bilateral Credit complaints by month

The busiest month was January 2026 (4 complaints). Complaints in the last 12 months are up 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Bilateral Credit answered all time

  • Closed with monetary relief22.5%
  • Closed with non-monetary relief33.7%
  • Closed with explanation7693.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Bilateral Credit complaints are about

Top Bilateral Credit problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 15
  • Debt was result of identity theft 4
  • Debt was paid 4
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where Bilateral Credit complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (15), California (10), Texas (9), Georgia (6), Florida (5).

Bilateral Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Bilateral CreditDebt collection-24+50%100%0%-

Compare side by side: Bilateral Credit vs Green Square · Bilateral Credit vs EMoneyUSA · Bilateral Credit vs Mullooly Jeffrey Rooney & Flynn · Bilateral Credit vs Credit World Services

What people say about Bilateral Credit

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Latest Bilateral Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
Nov 4, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Oct 6, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Sep 24, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Sep 22, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 17, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedYes
Aug 14, 2026Debt collectionAttempts to collect debt not owedDebt was paidNEExplainedYes
Jul 1, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Jun 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jun 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes

Questions about Bilateral Credit

How many complaints does Bilateral Credit have?

Bilateral Credit has 81 complaints on record since April 2015, including 24 in the last 12 months and 2 in the last 30 days. That makes it number 988 of every company by complaints this year.

Does Bilateral Credit respond to complaints?

Yes. Bilateral Credit answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Bilateral Credit?
Is Bilateral Credit legit?

Bilateral Credit is a real company with a public complaint record: consumers have complained about it 81 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Bilateral Credit legit? for the signals, red flags and how to protect yourself.

Are complaints about Bilateral Credit going up or down?

Up. There were 24 complaints in the last 12 months against 16 in the 12 before (+50%). See every month.

How do I file a complaint against Bilateral Credit?

Complain to Bilateral Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Bilateral Credit complaints come from?

Most come from New York (15), California (10), Texas (9). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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