Auto loans & leases
BMW Financial Services auto loans & leases complaints
Consumers have filed 1,409 complaints about BMW Financial Services's auto loans & leases, 187 in the last 12 months (+53%). BMW Financial Services answered 98.4% on time and closed 0% with relief. See the whole BMW Financial Services record.
BMW Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | BMW Financial Services | 187 | 98.4% | 0% |
Latest BMW Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 4, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 2, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 2, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Sep 30, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Sep 29, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 28, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 28, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 26, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 22, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 20, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Sep 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 4, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 4, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 26, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 24, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 20, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Aug 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 19, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 19, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 18, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 16, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 13, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Aug 12, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about BMW Financial Services
No comments yet. Start the conversation - questions are welcome too.