Auto loans & leases
BMW Financial Services auto loans & leases complaints
Consumers have filed 1,409 complaints about BMW Financial Services's auto loans & leases, 187 in the last 12 months (+53%). BMW Financial Services answered 98.4% on time and closed 0% with relief. See the whole BMW Financial Services record.
BMW Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | BMW Financial Services | 187 | 98.4% | 0% |
Latest BMW Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | In progress |
| Nov 11, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 11, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Nov 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 9, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | In progress |
| Nov 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | In progress |
| Nov 7, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | In progress |
| Nov 4, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Nov 3, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | In progress |
| Nov 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 31, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Oct 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 29, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 28, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 27, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 26, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 22, 2026 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 21, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 19, 2026 | Auto loans & leases | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 19, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 19, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 16, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Oct 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 13, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Oct 12, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 11, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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