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Brightwater Capital complaints

Consumers have filed 42 complaints about Brightwater Capital since 2013, 1 of them in the last 12 months (-90% on the year before). It answered 0% on time and closed 5% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
42

Since October 2013

Last 12 months
1

-90% vs the year before

Answered on time
0%

Industry: 99.9%

Closed with relief
5%

Typical credit bureau: 32%

Last 30 days
0

Newest: Oct 14, 2026

Rank
#418 of 566

Most complained-about credit bureaus & report companies

Brightwater Capital complaints by month

The busiest month was March 2025 (3 complaints). Complaints in the last 12 months are down 90% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Brightwater Capital answered all time

  • Closed with monetary relief12.4%
  • Closed with non-monetary relief12.4%
  • Closed with explanation3378.6%
  • Closed511.9%
  • Untimely response24.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Brightwater Capital complaints are about

Top Brightwater Capital problems

Inside "Incorrect information on your report"

  • Information belongs to someone else 6
  • Account status incorrect 2
  • Account information incorrect 1

Where Brightwater Capital complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (11), North Carolina (4), Florida (4), Illinois (3), California (3).

Brightwater Capital compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Apple FinancingCredit reporting5728-10%100%0%C
2Nav TechnologiesCredit reporting55280%100%0%C
3Opportunity FundCredit reporting5127+35%100%0%C
4Heritage Financial GroupCredit reporting027+145%74.1%0%F
5Informative ResearchCredit reporting6026-24%100%0%C
6Pennsylvania Housing Finance AgencyCredit reporting5625-4%100%0%C
7King of Credit FinancialCredit reporting1025+4%0%0%F
8Brightwater CapitalCredit reporting-1-90%0%5%-

Compare side by side: Brightwater Capital vs Apple Financing · Brightwater Capital vs Nav Technologies · Brightwater Capital vs Opportunity Fund · Brightwater Capital vs Heritage Financial Group

What people say about Brightwater Capital

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Latest Brightwater Capital complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectALNo timely replyNo
Jul 11, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jun 3, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedNo
Apr 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedNo
Mar 28, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Mar 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedNo
Mar 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedNo
Feb 3, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedNo
Jan 3, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedNo
Dec 16, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Nov 19, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXNo timely replyNo
Oct 21, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedNo

Questions about Brightwater Capital

How many complaints does Brightwater Capital have?

Brightwater Capital has 42 complaints on record since October 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Brightwater Capital respond to complaints?

Yes. Brightwater Capital answered 0% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Brightwater Capital?
Is Brightwater Capital legit?

Brightwater Capital is a real company with a public complaint record: consumers have complained about it 42 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Brightwater Capital legit? for the signals, red flags and how to protect yourself.

Are complaints about Brightwater Capital going up or down?

Down. There were 1 complaints in the last 12 months against 10 in the 12 before (-90%). See every month.

How do I file a complaint against Brightwater Capital?

Complain to Brightwater Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Brightwater Capital complaints come from?

Most come from Texas (11), North Carolina (4), Florida (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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