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Complaint log

Broker Solutions complaint log

The newest complaints about Broker Solutions, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 18, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Nov 18, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processILExplainedYes
Nov 16, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Nov 15, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Nov 14, 2025MortgagesStruggling to pay mortgageForeclosureMOExplainedYes
Nov 13, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Nov 12, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Nov 10, 2025MortgagesClosing on a mortgageDelays with the closing processDCExplainedYes
Nov 6, 2025MortgagesClosing on a mortgageSetting up an escrow account for taxes and insuranceORExplainedYes
Nov 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Nov 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Nov 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Nov 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processSCExplainedYes
Oct 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Oct 30, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureLAExplainedYes
Oct 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectMIExplainedYes
Oct 29, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMAExplainedYes
Oct 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Oct 24, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Oct 23, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Oct 21, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Oct 20, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingWAExplainedYes
Oct 19, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 17, 2025MortgagesClosing on a mortgageDelays with the closing processWYExplainedYes
Oct 13, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMNExplainedYes
Oct 10, 2025Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 9, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Oct 9, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMOExplainedYes
Oct 6, 2025MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneILExplainedYes
Oct 4, 2025MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeMAExplainedYes
Oct 3, 2025MortgagesTrouble during payment processPayment processTXExplainedYes
Oct 2, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Oct 1, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Sep 29, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Sep 26, 2025MortgagesTrouble during payment processPayment processINExplainedYes
Sep 24, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingPAExplainedNo
Sep 22, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Sep 21, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Sep 18, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuTXExplainedYes
Sep 13, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Sep 12, 2025MortgagesClosing on a mortgageDelays with the closing processMOExplainedYes
Sep 10, 2025MortgagesTrouble during payment processPayment processIAExplainedYes
Sep 9, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWIExplainedYes
Sep 6, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Sep 2, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedYes
Sep 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMDExplainedYes
Aug 27, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)CAExplainedYes
Aug 25, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Aug 24, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
Aug 22, 2025MortgagesClosing on a mortgageDelays with the closing processGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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