Debt collector · complaint record
Capio Partners complaints
Filed under Capio Partners, LLC
Consumers have filed 3,980 complaints about Capio Partners since 2013, 1,037 of them in the last 12 months (+57% on the year before). It answered 97.2% on time and closed 100% with relief for the customer - more often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 47th most complained-about of 1,963 debt collectors this year.
Good response record. How it works
- Complaints on record
- 3,980
- Last 12 months
- 1,037
- Answered on time
- 97.2%
- Closed with relief
- 100%
- Last 30 days
- 41
- Rank
- #47 of 1,963
Since July 2013
+57% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 31, 2026
Most complained-about debt collectors
Capio Partners complaints by month
The busiest month was January 2026 (114 complaints). Complaints in the last 12 months are up 57% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Capio Partners answered last 12 months
- Closed with non-monetary relief1,03299.5%
- Closed with explanation50.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time32/4597.2% on time
- Relief for customers40/4099.5% closed with relief
- Complaint trend4/15+57% vs last year
What Capio Partners complaints are about
Top Capio Partners problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 927
- Debt was result of identity theft 277
- Debt was paid 247
- Debt was already discharged in bankruptcy and is no longer owed 17
Where Capio Partners complaints come from
Most complaints: Florida (1,067), Texas (858), Georgia (270), Ohio (252), South Carolina (226).
Capio Partners compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Waypoint Resource GroupDebt collection | 0 | 1,144 | F |
| 2 | Lockhart, Morris & MontgomeryDebt collection | 50 | 1,075 | C |
| 3 | Aargon AgencyDebt collection | 42 | 1,062 | D |
| 4 | Capio PartnersDebt collection | 76 | 1,037 | B |
| 5 | Rent Recovery SolutionsDebt collection | 7 | 1,006 | F |
| 6 | Absolute ResolutionsDebt collection | 54 | 979 | C |
| 7 | Halsted Financial ServicesDebt collection | 50 | 955 | C |
| 8 | Bounce AIDebt collection | 49 | 953 | D |
Compare side by side: Capio Partners vs Waypoint Resource Group · Capio Partners vs Lockhart, Morris & Montgomery · Capio Partners vs Aargon Agency · Capio Partners vs Rent Recovery Solutions
What people say about Capio Partners
All experiencesNo experiences with Capio Partners yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Capio Partners complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Oct 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Oct 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 28, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Fixed |
| Oct 27, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Oct 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Oct 27, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
Questions about Capio Partners
How many complaints does Capio Partners have?
Capio Partners has 3,980 complaints on record since July 2013, including 1,037 in the last 12 months and 41 in the last 30 days. That makes it number 126 of every company by complaints this year.
Does Capio Partners respond to complaints?
Yes. Capio Partners answered 97.2% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 76/100 (grade B).
What do people complain about most with Capio Partners?
The most common problems are attempts to collect debt not owed (1,468), took or threatened to take negative or legal action (387), written notification about debt (732).
Is Capio Partners legit?
Capio Partners is a real company with a public complaint record: consumers have complained about it 3,980 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Capio Partners legit? for the signals, red flags and how to protect yourself.
Are complaints about Capio Partners going up or down?
Up. There were 1,037 complaints in the last 12 months against 659 in the 12 before (+57%). See every month.
How do I file a complaint against Capio Partners?
Complain to Capio Partners in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Capio Partners complaints come from?
Most come from Florida (1,067), Texas (858), Georgia (270). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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