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Debt collector · complaint record

Capital Credit and Collection Service complaints

Consumers have filed 58 complaints about Capital Credit and Collection Service since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
58

Since September 2013

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jan 19, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Capital Credit and Collection Service complaints by month

The busiest month was March 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Capital Credit and Collection Service answered all time

  • Closed with non-monetary relief23.4%
  • Closed with explanation5696.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Capital Credit and Collection Service complaints are about

Top Capital Credit and Collection Service problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 12
  • Debt was already discharged in bankruptcy and is no longer owed 2
  • Debt was paid 1

Where Capital Credit and Collection Service complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Oregon (24), California (5), Arizona (4), Washington (3), Tennessee (2).

Capital Credit and Collection Service compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Capital Credit and Collection ServiceDebt collection-1new100%0%-

Compare side by side: Capital Credit and Collection Service vs Green Square · Capital Credit and Collection Service vs EMoneyUSA · Capital Credit and Collection Service vs Mullooly Jeffrey Rooney & Flynn · Capital Credit and Collection Service vs Credit World Services

What people say about Capital Credit and Collection Service

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Latest Capital Credit and Collection Service complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 17, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeORExplainedYes
Jan 17, 2025Money transfers & appsUnexpected or other feesNCExplainedYes
Dec 26, 2024Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMSExplainedYes
Dec 6, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Dec 2, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWVExplainedYes
Nov 20, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtMDExplainedYes
May 20, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountORExplainedYes
May 7, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtORExplainedYes
Feb 27, 2024Debt collectionAttempts to collect debt not owedDebt was paidORExplainedYes
Nov 10, 2023Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
Jul 10, 2023Credit reportingIncorrect information on your reportPublic record information inaccurateORExplainedYes

Questions about Capital Credit and Collection Service

How many complaints does Capital Credit and Collection Service have?

Capital Credit and Collection Service has 58 complaints on record since September 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Capital Credit and Collection Service respond to complaints?

Yes. Capital Credit and Collection Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Capital Credit and Collection Service?
Is Capital Credit and Collection Service legit?

Capital Credit and Collection Service is a real company with a public complaint record: consumers have complained about it 58 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Capital Credit and Collection Service legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Capital Credit and Collection Service?

Complain to Capital Credit and Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Capital Credit and Collection Service complaints come from?

Most come from Oregon (24), California (5), Arizona (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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