Carvana Group against other banks & credit unions
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Wells Fargo | 10,017 | +26% | 100% | 18% | 63,467 |
| 2 | JPMorgan Chase | 9,525 | +11% | 100% | 14% | 59,224 |
| 3 | Bank of America | 9,008 | +44% | 99.3% | 42% | 61,514 |
| 4 | Chime | 8,327 | +80% | 99.9% | 9% | 20,914 |
| 5 | Capital One | 4,339 | -43% | 100% | 7% | 23,879 |
| 6 | Block (Cash App) | 3,838 | +18% | 99.3% | 0% | 9,390 |
| 7 | Citibank | 3,800 | +11% | 100% | 35% | 25,575 |
| 8 | Navy Federal Credit Union | 3,599 | -66% | 100% | 33% | 22,207 |
| 9 | U.S. Bank | 2,560 | +49% | 100% | 19% | 15,963 |
| 10 | Truist | 2,365 | +33% | 99.9% | 11% | 10,420 |
| 11 | SoFi | 2,324 | +26% | 100% | 8% | 5,234 |
| 12 | PNC Bank | 2,243 | +48% | 100% | 14% | 15,615 |
| 13 | Carvana Group | 4 | new | 100% | 0% | 14 |
Every bank ranked
Latest Carvana Group bank accounts complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Jun 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | MA | Explained | Yes |
| Feb 20, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AL | Explained | Yes |
| Jan 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | OK | Explained | Yes |
| Feb 11, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | IL | Explained | Yes |
| Feb 10, 2025 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | FL | Explained | Yes |
| Dec 4, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
| Aug 19, 2024 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Feb 6, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NV | Explained | Yes |
| Jan 16, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AL | Explained | Yes |
| Dec 19, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Jun 26, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
| Oct 21, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Jun 8, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
Your rights with banks & credit unions
For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).
Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.
General information, not legal advice; rules vary by state. Plain-English guides
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