Bank · complaint record
Catch Financial complaints
Filed under Catch Financial Inc
Consumers have filed 4 complaints about Catch Financial since 2020, none in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since May 2020
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jul 1, 2022
Catch Financial complaints by month
The busiest month was May 2020 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Catch Financial answered all time
- Closed with monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Catch Financial problems
Inside "Managing an account"
- Deposits and withdrawals 2
- Banking errors 1
Where Catch Financial complaints come from
Most complaints: California (1), Florida (1), Georgia (1), Hawaii (1).
Catch Financial compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Catch FinancialBank accounts | - | 0 | - |
Compare side by side: Catch Financial vs Bancfirst · Catch Financial vs Banner · Catch Financial vs Customers Bancorp · Catch Financial vs RBC Bank
What people say about Catch Financial
All experiencesNo experiences with Catch Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Catch Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 1, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 28, 2022 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Dec 8, 2021 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| May 19, 2020 | Bank accounts | Managing an accountBanking errors | Money back |
Questions about Catch Financial
How many complaints does Catch Financial have?
Catch Financial has 4 complaints on record since May 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Catch Financial respond to complaints?
Yes. Catch Financial answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Catch Financial?
The most common problems are managing an account (3), closing an account (1).
Is Catch Financial legit?
Catch Financial is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Catch Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Catch Financial?
Complain to Catch Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Catch Financial complaints come from?
Most come from California (1), Florida (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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