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Debt collector · complaint record

Certified Services complaints

Consumers have filed 61 complaints about Certified Services since 2013, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
61

Since December 2013

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 20, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Certified Services complaints by month

The busiest month was March 2015 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Certified Services answered all time

  • Closed with explanation5691.8%
  • Closed46.6%
  • Untimely response11.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Certified Services complaints are about

Top Certified Services problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 6
  • Debt was result of identity theft 6
  • Debt was paid 4
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where Certified Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Illinois (53), Indiana (2), Massachusetts (1), Michigan (1), Wisconsin (1).

Certified Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Certified ServicesDebt collection-1new0%0%-

Compare side by side: Certified Services vs Green Square · Certified Services vs EMoneyUSA · Certified Services vs Mullooly Jeffrey Rooney & Flynn · Certified Services vs Credit World Services

What people say about Certified Services

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Latest Certified Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILNo timely replyNo
May 28, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Mar 14, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Dec 9, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeILExplainedYes
Jul 31, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
May 16, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Mar 24, 2024Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialILExplainedYes
Jan 26, 2024Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Aug 13, 2023Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Aug 13, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Jun 15, 2023Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Mar 4, 2023Credit reportingIncorrect information on your reportOld information reappears or never goes awayILExplainedYes

Questions about Certified Services

How many complaints does Certified Services have?

Certified Services has 61 complaints on record since December 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Certified Services respond to complaints?

Yes. Certified Services answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Certified Services?
Is Certified Services legit?

Certified Services is a real company with a public complaint record: consumers have complained about it 61 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Certified Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Certified Services?

Complain to Certified Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Certified Services complaints come from?

Most come from Illinois (53), Indiana (2), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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