Auto loans & leases
Challenge Financial Services auto loans & leases complaints
Consumers have filed 52 complaints about Challenge Financial Services's auto loans & leases, 15 in the last 12 months. Challenge Financial Services answered 73.3% on time and closed 0% with relief. See the whole Challenge Financial Services record.
Challenge Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Challenge Financial Services | 15 | 73.3% | 0% |
Latest Challenge Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 13, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Oct 7, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 29, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 8, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Aug 2, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 4, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jun 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 25, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Apr 21, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 19, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Dec 27, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 9, 2025 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Dec 3, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 3, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 3, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 17, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 16, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| May 21, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Apr 12, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Apr 8, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Feb 13, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 4, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 9, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 15, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Nov 12, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Aug 20, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Apr 23, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 14, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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