Mortgage company · complaint record
Citizens First Wholesales Mortgage complaints
Consumers have filed 8 complaints about Citizens First Wholesales Mortgage since 2016, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 30, 2018
Citizens First Wholesales Mortgage complaints by month
The busiest month was May 2017 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Citizens First Wholesales Mortgage answered all time
- Closed with explanation8100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Citizens First Wholesales Mortgage complaints are about
Top Citizens First Wholesales Mortgage problems
Where Citizens First Wholesales Mortgage complaints come from
Most complaints: South Carolina (2), Texas (2), Alabama (1), Florida (1), Maine (1).
Citizens First Wholesales Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Citizens First Wholesales MortgageMortgages | - | 0 | - |
Compare side by side: Citizens First Wholesales Mortgage vs Midwest Loan Services · Citizens First Wholesales Mortgage vs Truhome Solutions · Citizens First Wholesales Mortgage vs NEXA Mortgage · Citizens First Wholesales Mortgage vs Hilltop
What people say about Citizens First Wholesales Mortgage
All experiencesNo experiences with Citizens First Wholesales Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Citizens First Wholesales Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2018 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 26, 2017 | Mortgages | Trouble during payment process | Explained |
| May 15, 2017 | Mortgages | Trouble during payment process | Explained |
| May 10, 2017 | Mortgages | Trouble during payment process | Explained |
| May 8, 2017 | Mortgages | Trouble during payment process | Explained |
| May 5, 2017 | Mortgages | Trouble during payment process | Explained |
| Apr 17, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Mar 3, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Citizens First Wholesales Mortgage
How many complaints does Citizens First Wholesales Mortgage have?
Citizens First Wholesales Mortgage has 8 complaints on record since March 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Citizens First Wholesales Mortgage respond to complaints?
Yes. Citizens First Wholesales Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Citizens First Wholesales Mortgage?
The most common problems are trouble during payment process (5), loan servicing, payments, escrow account (1), application, originator, mortgage broker (1).
Is Citizens First Wholesales Mortgage legit?
Citizens First Wholesales Mortgage is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Citizens First Wholesales Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Citizens First Wholesales Mortgage?
Complain to Citizens First Wholesales Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Citizens First Wholesales Mortgage complaints come from?
Most come from South Carolina (2), Texas (2), Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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