Auto loans & leases
City Enterprises auto loans & leases complaints
Consumers have filed 16 complaints about City Enterprises's auto loans & leases, 2 in the last 12 months. City Enterprises answered 100% on time and closed 0% with relief. See the whole City Enterprises record.
City Enterprises against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | City Enterprises | 2 | 100% | 0% |
Latest City Enterprises auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 21, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Nov 10, 2024 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 12, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 26, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 30, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 6, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 29, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 31, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 22, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 10, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 28, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 3, 2018 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Fixed |
| Feb 16, 2018 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Fixed |
| Apr 25, 2017 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Mar 24, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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