Auto lender · complaint record
City Enterprises complaints
Filed under City Enterprises, LLC
Consumers have filed 34 complaints about City Enterprises since 2015, 4 of them in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 34
- Last 12 months
- 4
- Answered on time
- 75%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #75 of 193
Since March 2015
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 28, 2026
Most complained-about auto lenders
City Enterprises complaints by month
The busiest month was October 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How City Enterprises answered all time
- Closed with non-monetary relief25.9%
- Closed with explanation3294.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What City Enterprises complaints are about
Top City Enterprises problems
Inside "Incorrect information on your report"
- Account information incorrect 5
- Information belongs to someone else 1
- Information is missing that should be on the report 1
Where City Enterprises complaints come from
Most complaints: Tennessee (20), Alabama (6), Florida (3), Mississippi (2), Texas (1).
City Enterprises compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | City EnterprisesAuto loans & leases | - | 4 | - |
Compare side by side: City Enterprises vs The Savings Group · City Enterprises vs AC AutoPay LLC, Denver, CO Branch · City Enterprises vs CARS Acquisition · City Enterprises vs EA Holdings
What people say about City Enterprises
All experiencesNo experiences with City Enterprises yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest City Enterprises complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 28, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Apr 2, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 21, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 6, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 3, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 28, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 10, 2024 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 12, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 19, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 12, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 17, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about City Enterprises
How many complaints does City Enterprises have?
City Enterprises has 34 complaints on record since March 2015, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does City Enterprises respond to complaints?
Yes. City Enterprises answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with City Enterprises?
The most common problems are incorrect information on your report (7), problem with a company's investigation into an existing problem (2), problem with the payoff process at the end of the loan (1).
Is City Enterprises legit?
City Enterprises is a real company with a public complaint record: consumers have complained about it 34 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is City Enterprises legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against City Enterprises?
Complain to City Enterprises in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most City Enterprises complaints come from?
Most come from Tennessee (20), Alabama (6), Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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