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Complaint log

Client Services complaint log

The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Apr 6, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Apr 4, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Apr 3, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeIAExplainedYes
Mar 31, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Mar 30, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Mar 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Mar 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Mar 24, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Mar 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Mar 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Mar 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Mar 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Mar 16, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtALExplainedYes
Mar 13, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Mar 12, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageAZExplainedYes
Mar 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Mar 9, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialCAExplainedYes
Feb 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtILExplainedYes
Feb 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Feb 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Feb 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Feb 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMNExplainedYes
Feb 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Feb 4, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Feb 4, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Feb 4, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNJExplainedYes
Feb 3, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Feb 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jan 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Jan 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Jan 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Jan 16, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Jan 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Jan 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Jan 7, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Jan 6, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHExplainedYes
Jan 4, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Jan 3, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Jan 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountALExplainedYes
Jan 2, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Dec 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Dec 29, 2025Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Dec 29, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Dec 27, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNYExplainedYes
Dec 26, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Dec 24, 2025Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Dec 22, 2025Debt collectionElectronic communicationsFrequent or repeated messagesNYExplainedYes
Dec 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Dec 17, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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