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Complaint log

Client Services complaint log

The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2025Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Sep 15, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payOHExplainedYes
Sep 12, 2025Debt collectionAttempts to collect debt not owedDebt was paidLAExplainedYes
Sep 10, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedGAExplainedYes
Sep 8, 2025Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Sep 7, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeWAExplainedYes
Aug 31, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedYes
Aug 30, 2025Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageGAExplainedYes
Aug 29, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialAKExplainedYes
Aug 28, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Aug 27, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Aug 27, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Aug 26, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Aug 19, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Aug 19, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeARExplainedYes
Aug 18, 2025Credit reportingIdentity theft protection or other monitoring servicesReceived unwanted marketing or advertisingMOExplainedYes
Aug 16, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Aug 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Aug 11, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 4, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtIAExplainedYes
Aug 3, 2025Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Jul 31, 2025Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Jul 24, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jul 21, 2025Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Jul 15, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes
Jul 14, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jul 14, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 11, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingWIExplainedYes
Jul 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jul 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCTExplainedYes
Jul 9, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Jul 9, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeNVExplainedYes
Jul 2, 2025Debt collectionCommunication tacticsFrequent or repeated callsTNExplainedYes
Jun 27, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
Jun 19, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 18, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jun 16, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Jun 15, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Jun 12, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Jun 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
May 29, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
May 28, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
May 28, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingCAExplainedYes
May 28, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 27, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 24, 2025Debt collectionElectronic communicationsFrequent or repeated messagesMNExplainedYes
May 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
May 22, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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