Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 17, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Sep 12, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 10, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Sep 8, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 7, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 31, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 30, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Aug 29, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Aug 28, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 27, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 27, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 21, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 19, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Aug 19, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 18, 2025 | Credit reporting | Identity theft protection or other monitoring servicesReceived unwanted marketing or advertising | Explained |
| Aug 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 12, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 3, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 31, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 21, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 15, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 14, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 11, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 10, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 9, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 9, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 2, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 27, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 18, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 15, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 12, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 29, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 28, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 27, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 24, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| May 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 22, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works