Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 20, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| May 14, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 12, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 12, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 8, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| May 8, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 4, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 25, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 23, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 23, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Apr 22, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 20, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 17, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 16, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Apr 16, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 15, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 15, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 15, 2025 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Apr 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 9, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Mar 25, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 21, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 20, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Mar 19, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Mar 15, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 14, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 11, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 10, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Mar 6, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Mar 4, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 28, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 25, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 25, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 24, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Feb 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 21, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Feb 20, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Feb 12, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 11, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 10, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 5, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works