Complaint log
Client Services complaint log
The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 1, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 29, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 29, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 28, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 27, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 27, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 27, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 27, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 24, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 23, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 22, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Jan 20, 2025 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Jan 20, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 16, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 14, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 14, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 8, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 6, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jan 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 26, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 26, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 26, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 24, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 21, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 19, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 17, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 17, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 12, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 27, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 25, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 25, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 22, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 21, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 20, 2024 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Nov 19, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 30, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 24, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 22, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 10, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 1, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 29, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 24, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 22, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works