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Debt collector · complaint record

CNG Holdings complaints

Consumers have filed 567 complaints about CNG Holdings since 2017, 77 of them in the last 12 months (-37% on the year before). It answered 96.1% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
567

Since March 2017

Last 12 months
77

-37% vs the year before

Answered on time
96.1%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
4

Newest: Nov 6, 2026

Rank
#245 of 1,963

Most complained-about debt collectors

CNG Holdings complaints by month

The busiest month was January 2025 (17 complaints). Complaints in the last 12 months are down 37% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How CNG Holdings answered last 12 months

  • Closed with explanation7698.7%
  • In progress11.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time27/4596.1% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-37% vs last year

What CNG Holdings complaints are about

Top CNG Holdings problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 98
  • Debt was result of identity theft 60
  • Debt was paid 41
  • Debt was already discharged in bankruptcy and is no longer owed 6

Where CNG Holdings complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (99), Florida (39), California (38), Michigan (34), Georgia (32).

CNG Holdings compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1KLS Financial ServicesDebt collection879+23%2.5%0%F
2Ideal Collection ServicesDebt collection5778-6%100%0%C
3Clark County Collection ServiceDebt collection5677-1%100%1%C
4Seattle Service BureauDebt collection5077+51%100%0%C
5Financial Credit NetworkDebt collection6977+28%100%21%B
6CNG HoldingsDebt collection4277-37%96.1%0%D
7R & B Corporation of VirginiaDebt collection4976new98.7%0%D
8International Computer SystemsDebt collection1276-7%81.6%0%F

Compare side by side: CNG Holdings vs KLS Financial Services · CNG Holdings vs Ideal Collection Services · CNG Holdings vs Clark County Collection Service · CNG Holdings vs Seattle Service Bureau

What people say about CNG Holdings

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Latest CNG Holdings complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Nov 4, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXIn progressYes
Oct 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Oct 15, 2026Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Oct 8, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 1, 2026Money transfers & appsLost or stolen money orderALExplainedYes
Sep 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Sep 29, 2026Money transfers & appsConfusing or misleading advertising or marketingAZExplainedYes
Sep 23, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageTXExplainedYes
Sep 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Sep 10, 2026Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youTXExplainedYes

Questions about CNG Holdings

How many complaints does CNG Holdings have?

CNG Holdings has 567 complaints on record since March 2017, including 77 in the last 12 months and 4 in the last 30 days. That makes it number 545 of every company by complaints this year.

Does CNG Holdings respond to complaints?

Yes. CNG Holdings answered 96.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 42/100 (grade D).

What do people complain about most with CNG Holdings?
Is CNG Holdings legit?

CNG Holdings is a real company with a public complaint record: consumers have complained about it 567 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CNG Holdings legit? for the signals, red flags and how to protect yourself.

Are complaints about CNG Holdings going up or down?

Down. There were 77 complaints in the last 12 months against 122 in the 12 before (-37%). See every month.

How do I file a complaint against CNG Holdings?

Complain to CNG Holdings in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most CNG Holdings complaints come from?

Most come from Texas (99), Florida (39), California (38). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about CNG Holdings

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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