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Debt collector · complaint record

Ideal Collection Services complaints

Consumers have filed 441 complaints about Ideal Collection Services since 2015, 78 of them in the last 12 months (-6% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
441

Since June 2015

Last 12 months
78

-6% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
4

Newest: Oct 29, 2026

Rank
#244 of 1,963

Most complained-about debt collectors

Ideal Collection Services complaints by month

The busiest month was March 2026 (14 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Ideal Collection Services answered last 12 months

  • Closed with explanation78100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend12/15-6% vs last year

What Ideal Collection Services complaints are about

Top Ideal Collection Services problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 89
  • Debt was result of identity theft 47
  • Debt was paid 16
  • Debt was already discharged in bankruptcy and is no longer owed 3

Where Ideal Collection Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (333), Georgia (21), New York (10), Texas (10), North Carolina (7).

Ideal Collection Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Capstone Credit & CollectionDebt collection5580+18%100%2%C
2The Stark Collection AgencyDebt collection680+38%25%0%F
3KLS Financial ServicesDebt collection879+23%2.5%0%F
4Ideal Collection ServicesDebt collection5778-6%100%0%C
5Clark County Collection ServiceDebt collection5677-1%100%1%C
6CNG HoldingsDebt collection4277-37%96.1%0%D
7Seattle Service BureauDebt collection5077+51%100%0%C
8Financial Credit NetworkDebt collection6977+28%100%21%B

Compare side by side: Ideal Collection Services vs Capstone Credit & Collection · Ideal Collection Services vs The Stark Collection Agency · Ideal Collection Services vs KLS Financial Services · Ideal Collection Services vs Clark County Collection Service

What people say about Ideal Collection Services

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Latest Ideal Collection Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Sep 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Sep 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 26, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAExplainedYes
Aug 17, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Aug 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 29, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes

Questions about Ideal Collection Services

How many complaints does Ideal Collection Services have?

Ideal Collection Services has 441 complaints on record since June 2015, including 78 in the last 12 months and 4 in the last 30 days. That makes it number 543 of every company by complaints this year.

Does Ideal Collection Services respond to complaints?

Yes. Ideal Collection Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 57/100 (grade C).

What do people complain about most with Ideal Collection Services?
Is Ideal Collection Services legit?

Ideal Collection Services is a real company with a public complaint record: consumers have complained about it 441 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ideal Collection Services legit? for the signals, red flags and how to protect yourself.

Are complaints about Ideal Collection Services going up or down?

Roughly level. There were 78 complaints in the last 12 months against 83 in the 12 before (-6%). See every month.

How do I file a complaint against Ideal Collection Services?

Complain to Ideal Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Ideal Collection Services complaints come from?

Most come from Florida (333), Georgia (21), New York (10). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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