Mortgage company · complaint record
Cobalt Mortgage complaints
Consumers have filed 11 complaints about Cobalt Mortgage since 2012, none in the last 12 months. It answered 63.6% on time and closed 14% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 63.6%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since November 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 26, 2022
Cobalt Mortgage complaints by month
The busiest month was November 2013 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cobalt Mortgage answered all time
- Closed with monetary relief19.1%
- Closed with explanation654.5%
- Untimely response436.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Cobalt Mortgage complaints are about
Top Cobalt Mortgage problems
Where Cobalt Mortgage complaints come from
Most complaints: Washington (4), Arizona (1), California (1), Colorado (1), Florida (1).
Cobalt Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Cobalt MortgageMortgages | - | 0 | - |
Compare side by side: Cobalt Mortgage vs Midwest Loan Services · Cobalt Mortgage vs Truhome Solutions · Cobalt Mortgage vs NEXA Mortgage · Cobalt Mortgage vs Hilltop
What people say about Cobalt Mortgage
All experiencesNo experiences with Cobalt Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cobalt Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 26, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Nov 19, 2015 | Mortgages | Loan modification,collection,foreclosure | No timely reply |
| Jul 8, 2015 | Mortgages | Loan servicing, payments, escrow account | No timely reply |
| Apr 7, 2015 | Mortgages | Application, originator, mortgage broker | No timely reply |
| Jul 23, 2014 | Mortgages | Settlement process and costs | Explained |
| Jun 6, 2014 | Mortgages | Application, originator, mortgage broker | Money back |
| Jan 27, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 19, 2013 | Mortgages | Settlement process and costs | Explained |
| Nov 6, 2013 | Mortgages | Settlement process and costs | Explained |
| Aug 20, 2013 | Mortgages | Credit decision / Underwriting | Explained |
| Nov 28, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Cobalt Mortgage
How many complaints does Cobalt Mortgage have?
Cobalt Mortgage has 11 complaints on record since November 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Cobalt Mortgage respond to complaints?
Yes. Cobalt Mortgage answered 63.6% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cobalt Mortgage?
The most common problems are application, originator, mortgage broker (4), settlement process and costs (3), credit decision / Underwriting (1).
Is Cobalt Mortgage legit?
Cobalt Mortgage is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cobalt Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cobalt Mortgage?
Complain to Cobalt Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cobalt Mortgage complaints come from?
Most come from Washington (4), Arizona (1), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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