Credit reporting
College Ave Student Loan Servicing credit reporting complaints
Consumers have filed 75 complaints about College Ave Student Loan Servicing's credit reporting, 19 in the last 12 months (-5%). College Ave Student Loan Servicing answered 100% on time and closed 0% with relief. See the whole College Ave Student Loan Servicing record.
College Ave Student Loan Servicing against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | College Ave Student Loan Servicing | 19 | 100% | 0% |
Latest College Ave Student Loan Servicing credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 8, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| May 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 27, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Mar 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 18, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jan 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 30, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 30, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 11, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 20, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 17, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 14, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 11, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 2, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 25, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 11, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 28, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 26, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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