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Debt collector · complaint record

Collins Asset Group complaints

Consumers have filed 244 complaints about Collins Asset Group since 2013, 2 of them in the last 12 months (-82% on the year before). It answered 0% on time and closed 5% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
244

Since November 2013

Last 12 months
2

-82% vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
5%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 7, 2026

Rank
#1,275 of 1,963

Most complained-about debt collectors

Collins Asset Group complaints by month

The busiest month was April 2020 (8 complaints). Complaints in the last 12 months are down 82% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Collins Asset Group answered all time

  • Closed with monetary relief31.2%
  • Closed with non-monetary relief83.3%
  • Closed with explanation23194.7%
  • Untimely response20.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Collins Asset Group complaints are about

Top Collins Asset Group problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 31
  • Debt was result of identity theft 30
  • Debt was paid 8
  • Debt was already discharged in bankruptcy and is no longer owed 5

Where Collins Asset Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (37), Texas (28), Georgia (23), California (22), Pennsylvania (16).

Collins Asset Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Collins Asset GroupDebt collection-2-82%0%5%-

Compare side by side: Collins Asset Group vs Green Square · Collins Asset Group vs EMoneyUSA · Collins Asset Group vs Mullooly Jeffrey Rooney & Flynn · Collins Asset Group vs Credit World Services

What people say about Collins Asset Group

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Latest Collins Asset Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedVANo timely replyNo
Jun 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCNo timely replyNo
Jul 19, 2025Credit reportingIncorrect information on your reportAccount information incorrectNCExplainedYes
May 15, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
May 9, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtARExplainedNo
Jan 28, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jan 22, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Jan 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountOHExplainedYes
Jan 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtPAExplainedYes
Jan 11, 2025Payday & personal loansProblem when making paymentsTNExplainedYes
Jan 6, 2025Debt collectionThreatened to contact someone or share information improperlyContacted your employerNCExplainedYes
Jan 4, 2025Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes

Questions about Collins Asset Group

How many complaints does Collins Asset Group have?

Collins Asset Group has 244 complaints on record since November 2013, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.

Does Collins Asset Group respond to complaints?

Yes. Collins Asset Group answered 0% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Collins Asset Group?
Is Collins Asset Group legit?

Collins Asset Group is a real company with a public complaint record: consumers have complained about it 244 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collins Asset Group legit? for the signals, red flags and how to protect yourself.

Are complaints about Collins Asset Group going up or down?

Down. There were 2 complaints in the last 12 months against 11 in the 12 before (-82%). See every month.

How do I file a complaint against Collins Asset Group?

Complain to Collins Asset Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Collins Asset Group complaints come from?

Most come from Florida (37), Texas (28), Georgia (23). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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