Auto loans & leases
Community Financial System auto loans & leases complaints
Consumers have filed 21 complaints about Community Financial System's auto loans & leases, 3 in the last 12 months. Community Financial System answered 100% on time and closed 0% with relief. See the whole Community Financial System record.
Community Financial System against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Community Financial System | 3 | 100% | 0% |
Latest Community Financial System auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 21, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 16, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 6, 2025 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| May 20, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Nov 9, 2024 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Sep 19, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 16, 2024 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 21, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| May 5, 2023 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 2, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Feb 19, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 11, 2022 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jun 19, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 1, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jul 13, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 13, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Mar 6, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 29, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 16, 2020 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Community Financial System
No comments yet. Start the conversation - questions are welcome too.