Mortgages
Community Financial System mortgages complaints
Consumers have filed 32 complaints about Community Financial System's mortgages, 8 in the last 12 months. Community Financial System answered 87.5% on time and closed 0% with relief. See the whole Community Financial System record.
Community Financial System against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Community Financial System | 8 | 87.5% | 0% |
Latest Community Financial System mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Aug 12, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jun 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 22, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Apr 16, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Oct 9, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Aug 7, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Apr 28, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 26, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 3, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jan 2, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 12, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| May 10, 2024 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Apr 19, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Dec 26, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Sep 29, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 21, 2023 | Mortgages | Trouble during payment process | Explained |
| Jul 26, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 9, 2021 | Mortgages | Closing on a mortgage | Money back |
| Aug 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 18, 2020 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 16, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jul 8, 2020 | Mortgages | Closing on a mortgage | Explained |
| Feb 25, 2020 | Mortgages | Trouble during payment process | Explained |
| Nov 26, 2019 | Mortgages | Trouble during payment process | Explained |
| Oct 24, 2019 | Mortgages | Trouble during payment process | Explained |
| Aug 28, 2019 | Mortgages | Closing on a mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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