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Complaint log

Concord Servicing complaint log

The newest complaints about Concord Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Feb 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Feb 12, 2026Credit reportingIncorrect information on your reportInformation is incorrectKYExplainedYes
Feb 12, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Feb 5, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Feb 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKYExplainedYes
Feb 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jan 30, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jan 30, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jan 29, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyVAExplainedYes
Jan 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Jan 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Jan 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMIExplainedYes
Jan 26, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Jan 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Jan 23, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeWAExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Jan 22, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jan 20, 2026Debt relief & credit repairConfusing or missing disclosuresMDExplainedYes
Jan 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Jan 19, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Jan 19, 2026Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Jan 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jan 16, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jan 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Jan 15, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCOExplainedYes
Jan 15, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingFLExplainedYes
Jan 9, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedKYExplainedYes
Jan 9, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Jan 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Jan 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 6, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Jan 3, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Dec 30, 2025Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Dec 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 27, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Dec 24, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elsePRExplainedYes
Dec 23, 2025Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Dec 23, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Dec 20, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Dec 19, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Dec 18, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtALExplainedYes
Dec 18, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Dec 17, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Dec 16, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Dec 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Dec 15, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 15, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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