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Complaint log

Cottonwood Financial complaint log

The newest complaints about Cottonwood Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jul 6, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payNMExplainedYes
Jul 4, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 20, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 16, 2024Payday & personal loansCan't contact lender or servicerTXExplainedYes
Apr 26, 2024Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Apr 24, 2024Payday & personal loansLoan payment wasn't credited to your accountTXExplainedYes
Apr 23, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 22, 2024Payday & personal loansReceived a loan you didn't apply forLAExplainedYes
Apr 4, 2024Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Feb 27, 2024Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialMNExplainedYes
Feb 21, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Feb 13, 2024Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jan 19, 2024Debt collectionAttempts to collect debt not owedDebt was paidOKExplainedYes
Jan 18, 2024Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtWAExplainedYes
Jan 3, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardGAExplainedYes
Dec 8, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Nov 27, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 17, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payNMExplainedYes
Nov 15, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtWIExplainedYes
Nov 13, 2023Payday & personal loansCan't contact lender or servicerWIExplainedYes
Oct 25, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 24, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Oct 16, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Oct 14, 2023Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXExplainedYes
Oct 4, 2023Payday & personal loansProblem when making paymentsIDExplainedYes
Aug 7, 2023Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Jul 28, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Jul 26, 2023Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 25, 2023Payday & personal loansStruggling to pay your loanWIExplainedYes
Jul 21, 2023Payday & personal loansProblem when making paymentsWIExplainedYes
Jul 19, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXExplainedYes
Jul 19, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Jul 3, 2023Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Jul 2, 2023Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Jun 29, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Jun 20, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jun 19, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jun 17, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Jun 15, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jun 7, 2023Credit reportingImproper use of your reportReport provided to employer without your written authorizationTXExplainedYes
May 28, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtWAExplainedYes
May 26, 2023Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
May 18, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
May 11, 2023Payday & personal loansStruggling to pay your loanTXExplainedYes
May 6, 2023Payday & personal loansProblem when making paymentsTXExplainedYes
Apr 27, 2023Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Apr 21, 2023Payday & personal loansStruggling to pay your loanMIExplainedYes
Mar 28, 2023Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Mar 19, 2023Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtIDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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