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Debt collector · complaint record

Cottonwood Financial complaints

Consumers have filed 450 complaints about Cottonwood Financial since 2014, none in the last 12 months. It answered 99.1% on time and closed 2% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
450

Since April 2014

Last 12 months
0

new vs the year before

Answered on time
99.1%

Industry: 96.5%

Closed with relief
2%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 15, 2024

Rank
-

Cottonwood Financial complaints by month

The busiest month was June 2015 (13 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Cottonwood Financial answered all time

  • Closed with monetary relief20.4%
  • Closed with non-monetary relief61.3%
  • Closed with explanation44198%
  • Closed10.2%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Cottonwood Financial complaints are about

Top Cottonwood Financial problems

Inside "Communication tactics"

  • Frequent or repeated calls 26
  • You told them to stop contacting you, but they keep trying 12
  • Threatened to take legal action 10
  • Used obscene, profane, or other abusive language 6
  • Used obscene/profane/abusive language 2
  • Called outside of 8am-9pm 2

Where Cottonwood Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (262), Illinois (41), Wisconsin (34), New Mexico (19), Idaho (9).

Cottonwood Financial compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Cottonwood FinancialDebt collection-0new99.1%2%-

Compare side by side: Cottonwood Financial vs Green Square · Cottonwood Financial vs EMoneyUSA · Cottonwood Financial vs Mullooly Jeffrey Rooney & Flynn · Cottonwood Financial vs Credit World Services

What people say about Cottonwood Financial

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Latest Cottonwood Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 15, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jul 6, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payNMExplainedYes
Jul 4, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 20, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
May 16, 2024Payday & personal loansCan't contact lender or servicerTXExplainedYes
Apr 26, 2024Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Apr 24, 2024Payday & personal loansLoan payment wasn't credited to your accountTXExplainedYes
Apr 23, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes
Apr 22, 2024Payday & personal loansReceived a loan you didn't apply forLAExplainedYes
Apr 4, 2024Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Feb 27, 2024Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialMNExplainedYes
Feb 21, 2024Payday & personal loansStruggling to pay your loanTXExplainedYes

Questions about Cottonwood Financial

How many complaints does Cottonwood Financial have?

Cottonwood Financial has 450 complaints on record since April 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does Cottonwood Financial respond to complaints?

Yes. Cottonwood Financial answered 99.1% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Cottonwood Financial?
Is Cottonwood Financial legit?

Cottonwood Financial is a real company with a public complaint record: consumers have complained about it 450 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cottonwood Financial legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Cottonwood Financial?

Complain to Cottonwood Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Cottonwood Financial complaints come from?

Most come from Texas (262), Illinois (41), Wisconsin (34). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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