Complaint log
Credit Acceptance complaint log
The newest complaints about Credit Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 27, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 26, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 25, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 25, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Oct 24, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 24, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 23, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 22, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 22, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 22, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 22, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 21, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 21, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Oct 21, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works