Complaint log
Credit Acceptance complaint log
The newest complaints about Credit Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 20, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 20, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 20, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 19, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 19, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Fixed |
| Oct 19, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 19, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Oct 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 18, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 18, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 18, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 18, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 18, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 18, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 17, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Oct 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 16, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 16, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Money back |
| Oct 16, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 15, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 15, 2026 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Oct 15, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 14, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 14, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works