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Complaint log

Crossroads Systems complaint log

The newest complaints about Crossroads Systems, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 26, 2026Payday & personal loansConfusing or missing disclosuresCAExplainedYes
Aug 20, 2024Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Dec 4, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedNo
Oct 12, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedNo
Jul 6, 2023Payday & personal loansGetting the loanGAExplainedNo
Jun 22, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedNo
Apr 20, 2023Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedNo
Mar 24, 2023Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedNo
Jan 24, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Dec 20, 2022Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Sep 20, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
May 10, 2022Payday & personal loansProblem with the payoff process at the end of the loanCOExplainedYes
Dec 6, 2021Money transfers & appsFraud or scamCAExplainedYes
Nov 3, 2021Payday & personal loansGetting a line of creditCAExplainedYes
Oct 21, 2021Payday & personal loansProblem with additional add-on products or servicesNYExplainedYes
Oct 5, 2021Payday & personal loansGetting the loanTNExplainedNo
Oct 4, 2021Payday & personal loansGetting the loanCAExplainedYes
Oct 4, 2021Payday & personal loansGetting a line of creditCAExplainedYes
Sep 20, 2021Payday & personal loansProblem with the payoff process at the end of the loanLAExplainedYes
Sep 14, 2021Payday & personal loansGetting a line of creditMSExplainedYes
Jul 7, 2021Bank accountsClosing an accountCompany closed your accountLAExplainedYes
Jun 29, 2021Payday & personal loansGetting the loanTXExplainedYes
Jun 28, 2021Payday & personal loansGetting the loanMIExplainedYes
Jun 25, 2021Payday & personal loansCharged fees or interest you didn't expectNVExplainedYes
Jun 25, 2021Payday & personal loansGetting the loanFLExplainedYes
Jun 9, 2021Payday & personal loansGetting the loanMSExplainedYes
Jun 9, 2021Payday & personal loansProblem with additional add-on products or servicesOHExplainedYes
Jun 8, 2021Payday & personal loansGetting the loanTXExplainedYes
Jun 7, 2021Payday & personal loansProblem with cash advanceTNExplainedYes
Jun 4, 2021Payday & personal loansGetting the loanCAExplainedYes
Jun 3, 2021Payday & personal loansGetting the loanNYExplainedYes
Jun 2, 2021Payday & personal loansGetting a line of creditILExplainedYes
Jun 1, 2021Payday & personal loansGetting a line of creditNYExplainedYes
May 26, 2021Payday & personal loansGetting the loanPAExplainedYes
May 23, 2021Debt relief & credit repairProblem with customer serviceOHExplainedYes
May 18, 2021Payday & personal loansGetting the loanGAExplainedYes
May 17, 2021Payday & personal loansGetting a line of creditCAExplainedYes
May 17, 2021Payday & personal loansProblem with cash advanceGAExplainedYes
May 17, 2021Payday & personal loansProblem with cash advanceGAExplainedYes
May 15, 2021Payday & personal loansGetting the loanILExplainedYes
May 14, 2021Payday & personal loansGetting the loanGAExplainedYes
May 11, 2021Payday & personal loansProblem with cash advanceGAExplainedYes
May 11, 2021Payday & personal loansGetting a line of creditCAExplainedYes
May 11, 2021Payday & personal loansGetting the loanMIExplainedYes
May 10, 2021Payday & personal loansGetting the loanMAExplainedYes
May 10, 2021Payday & personal loansGetting a line of creditIAExplainedYes
May 9, 2021Money transfers & appsMoney was not available when promisedINExplainedYes
May 9, 2021Payday & personal loansGetting the loanMDExplainedYes
May 7, 2021Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
May 7, 2021Payday & personal loansGetting the loanFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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