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Crossroads Systems complaints

Consumers have filed 63 complaints about Crossroads Systems since 2021, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is confusing or missing disclosures.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
63

Since January 2021

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
0

Newest: Mar 26, 2026

Rank
#207 of 272

Most complained-about personal & payday lenders

Crossroads Systems complaints by month

The busiest month was May 2021 (22 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Crossroads Systems answered all time

  • Closed with explanation63100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Crossroads Systems complaints are about

  • Payday & personal loans4673%
  • Money transfers & apps58%
  • Debt collection58%
  • Bank accounts23%
  • Credit reporting23%
  • Mortgages23%
  • Debt relief & credit repair12%

Top Crossroads Systems problems

Where Crossroads Systems complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (10), Georgia (7), Ohio (5), Illinois (4), Florida (4).

Crossroads Systems compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8Crossroads SystemsPayday & personal loans-1new100%0%-

Compare side by side: Crossroads Systems vs SoLo Funds · Crossroads Systems vs AAA Auto Title Loans · Crossroads Systems vs Powerpay · Crossroads Systems vs AmeriCash

What people say about Crossroads Systems

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Latest Crossroads Systems complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Mar 26, 2026Payday & personal loansConfusing or missing disclosuresCAExplainedYes
Aug 20, 2024Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Dec 4, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedNo
Oct 12, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedNo
Jul 6, 2023Payday & personal loansGetting the loanGAExplainedNo
Jun 22, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeGAExplainedNo
Apr 20, 2023Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedNo
Mar 24, 2023Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedNo
Jan 24, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Dec 20, 2022Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Sep 20, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
May 10, 2022Payday & personal loansProblem with the payoff process at the end of the loanCOExplainedYes

Questions about Crossroads Systems

How many complaints does Crossroads Systems have?

Crossroads Systems has 63 complaints on record since January 2021, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Crossroads Systems respond to complaints?

Yes. Crossroads Systems answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Crossroads Systems?
Is Crossroads Systems legit?

Crossroads Systems is a real company with a public complaint record: consumers have complained about it 63 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Crossroads Systems legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Crossroads Systems?

Complain to Crossroads Systems in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Crossroads Systems complaints come from?

Most come from California (10), Georgia (7), Ohio (5). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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