Mortgage company · complaint record
Cstone Mortgage complaints
Filed under Cstone Mortgage Inc
Consumers have filed 10 complaints about Cstone Mortgage since 2016, none in the last 12 months. It answered 90% on time and closed 10% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 90%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 1, 2022
Cstone Mortgage complaints by month
The busiest month was July 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cstone Mortgage answered all time
- Closed with non-monetary relief110%
- Closed with explanation990%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Cstone Mortgage problems
Where Cstone Mortgage complaints come from
Most complaints: California (6), Nevada (2), Washington (1), Kentucky (1).
Cstone Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Cstone MortgageMortgages | - | 0 | - |
Compare side by side: Cstone Mortgage vs Midwest Loan Services · Cstone Mortgage vs Truhome Solutions · Cstone Mortgage vs NEXA Mortgage · Cstone Mortgage vs Hilltop
What people say about Cstone Mortgage
All experiencesNo experiences with Cstone Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cstone Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 1, 2022 | Mortgages | Closing on a mortgage | Explained |
| Jan 17, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 23, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 5, 2021 | Mortgages | Closing on a mortgage | Explained |
| Apr 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 15, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 24, 2019 | Mortgages | Closing on a mortgage | Fixed |
| Aug 3, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 28, 2019 | Mortgages | Closing on a mortgage | Explained |
| Dec 5, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Cstone Mortgage
How many complaints does Cstone Mortgage have?
Cstone Mortgage has 10 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Cstone Mortgage respond to complaints?
Yes. Cstone Mortgage answered 90% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cstone Mortgage?
The most common problems are closing on a mortgage (5), applying for a mortgage or refinancing an existing mortgage (4), application, originator, mortgage broker (1).
Is Cstone Mortgage legit?
Cstone Mortgage is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cstone Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cstone Mortgage?
Complain to Cstone Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cstone Mortgage complaints come from?
Most come from California (6), Nevada (2), Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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