Complaint log
CURO complaint log
The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 8, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 1, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Sep 27, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Sep 27, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 22, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 11, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 6, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 3, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Aug 27, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Aug 23, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Aug 22, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Aug 14, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 11, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jul 31, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 23, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 19, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jul 7, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
| Jun 29, 2025 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jun 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jun 15, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 10, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 8, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 3, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| May 26, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 21, 2025 | Payday & personal loans | Issues with repayment | Explained |
| May 21, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 15, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 2, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 1, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Apr 17, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 7, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 6, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 1, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 17, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 2, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 10, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jan 29, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 25, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 23, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jan 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 19, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Jan 12, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 19, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works