Payment company · complaint record
Currencies Direct complaints
Filed under Currencies Direct Inc.
Consumers have filed 6 complaints about Currencies Direct since 2016, none in the last 12 months. It answered 100% on time and closed 33% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- -
Since September 2016
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Mar 13, 2025
Currencies Direct complaints by month
The busiest month was September 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Currencies Direct answered all time
- Closed with monetary relief116.7%
- Closed with non-monetary relief116.7%
- Closed with explanation466.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Currencies Direct problems
Where Currencies Direct complaints come from
Most complaints: Florida (2), New York (1), Pennsylvania (1), Alabama (1), California (1).
Currencies Direct compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | Currencies DirectMoney transfers & apps | - | 0 | - |
Compare side by side: Currencies Direct vs Ria Envia · Currencies Direct vs Bill.Com · Currencies Direct vs Global Tel*Link · Currencies Direct vs Airtm
What people say about Currencies Direct
All experiencesNo experiences with Currencies Direct yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Currencies Direct complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Jan 3, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Jul 14, 2024 | Money transfers & apps | Unexpected or other fees | Explained |
| Jun 19, 2024 | Money transfers & apps | Unexpected or other fees | Fixed |
| Jan 18, 2023 | Money transfers & apps | Fraud or scam | Explained |
| Sep 12, 2016 | Money transfers & apps | Other transaction issues | Money back |
Questions about Currencies Direct
How many complaints does Currencies Direct have?
Currencies Direct has 6 complaints on record since September 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Currencies Direct respond to complaints?
Yes. Currencies Direct answered 100% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Currencies Direct?
The most common problems are fraud or scam (2), unexpected or other fees (2), other transaction issues (1).
Is Currencies Direct legit?
Currencies Direct is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Currencies Direct legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Currencies Direct?
Complain to Currencies Direct in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Currencies Direct complaints come from?
Most come from Florida (2), New York (1), Pennsylvania (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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