Mortgage company · complaint record
Del Toro Loan Servicing complaints
Filed under Del Toro Loan Servicing, Inc
Consumers have filed 10 complaints about Del Toro Loan Servicing since 2014, none in the last 12 months. It answered 80% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 10
- Last 12 months
- 0
- Answered on time
- 80%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 11, 2025
Del Toro Loan Servicing complaints by month
The busiest month was January 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Del Toro Loan Servicing answered all time
- Closed with explanation990%
- Closed110%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Del Toro Loan Servicing complaints are about
Top Del Toro Loan Servicing problems
Inside "Trouble during payment process"
- Payment process 1
Where Del Toro Loan Servicing complaints come from
Most complaints: California (7), Florida (1), Wisconsin (1), AE.
Del Toro Loan Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Del Toro Loan ServicingMortgages | - | 0 | - |
Compare side by side: Del Toro Loan Servicing vs Midwest Loan Services · Del Toro Loan Servicing vs Truhome Solutions · Del Toro Loan Servicing vs NEXA Mortgage · Del Toro Loan Servicing vs Hilltop
What people say about Del Toro Loan Servicing
All experiencesNo experiences with Del Toro Loan Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Del Toro Loan Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 11, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 31, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jan 15, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 23, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 14, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Apr 27, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 22, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 10, 2018 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jun 20, 2017 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 23, 2014 | Mortgages | Loan servicing, payments, escrow account | Closed |
Questions about Del Toro Loan Servicing
How many complaints does Del Toro Loan Servicing have?
Del Toro Loan Servicing has 10 complaints on record since October 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Del Toro Loan Servicing respond to complaints?
Yes. Del Toro Loan Servicing answered 80% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Del Toro Loan Servicing?
The most common problems are trouble during payment process (2), struggling to pay mortgage (2), closing on a mortgage (2).
Is Del Toro Loan Servicing legit?
Del Toro Loan Servicing is a real company with a public complaint record: consumers have complained about it 10 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Del Toro Loan Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Del Toro Loan Servicing?
Complain to Del Toro Loan Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Del Toro Loan Servicing complaints come from?
Most come from California (7), Florida (1), Wisconsin (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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