Deutsche Bank against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Deutsche Bank | 0 | new | - | - | 38 |
Every mortgage company ranked
Latest Deutsche Bank mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 25, 2024 | Mortgages | Struggling to pay mortgageForeclosure | KY | Explained | Yes |
| Apr 19, 2023 | Mortgages | Trouble during payment process | CT | Explained | Yes |
| Feb 6, 2023 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Dec 22, 2021 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Nov 24, 2021 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Jul 29, 2021 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jul 1, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jan 27, 2021 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jul 9, 2019 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Apr 4, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Mar 23, 2018 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
| Mar 13, 2018 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Sep 6, 2017 | Mortgages | Trouble during payment process | NV | Explained | Yes |
| Aug 9, 2017 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| May 21, 2017 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Mar 27, 2017 | Mortgages | Loan modification,collection,foreclosure | NV | Explained | Yes |
| Sep 2, 2016 | Mortgages | Loan modification,collection,foreclosure | AZ | Explained | Yes |
| Jan 26, 2016 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Nov 9, 2015 | Mortgages | Loan servicing, payments, escrow account | RI | Explained | No |
| Aug 20, 2015 | Mortgages | Loan servicing, payments, escrow account | MA | Closed | Yes |
| Mar 16, 2015 | Mortgages | Application, originator, mortgage broker | NV | Explained | Yes |
| Oct 1, 2014 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Sep 22, 2014 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Mar 20, 2014 | Mortgages | Loan modification,collection,foreclosure | GA | Closed | Yes |
| Mar 19, 2014 | Mortgages | Loan modification,collection,foreclosure | MA | Closed | Yes |
| Mar 6, 2014 | Mortgages | Settlement process and costs | MI | Closed | Yes |
| Feb 27, 2014 | Mortgages | Other | FL | Closed | Yes |
| Feb 5, 2014 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | No |
| Jan 14, 2014 | Mortgages | Loan servicing, payments, escrow account | IL | Explained | Yes |
| Dec 6, 2013 | Mortgages | Loan servicing, payments, escrow account | CA | Closed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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