Student loans
Doan Solutions student loans complaints
Consumers have filed 10 complaints about Doan Solutions's student loans. See the whole Doan Solutions record.
Doan Solutions against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Doan Solutions | 0 | - | - |
Latest Doan Solutions student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 7, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 14, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 4, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 11, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Mar 11, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
| Oct 23, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 17, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 18, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Feb 27, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Apr 3, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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