Bank accounts
Donut bank accounts complaints
Consumers have filed 9 complaints about Donut's bank accounts. See the whole Donut record.
Donut against other banks & credit unions
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Wells Fargo | 10,017 | 100% | 18% |
| 2 | JPMorgan Chase | 9,525 | 100% | 14% |
| 3 | Bank of America | 9,008 | 99.3% | 42% |
| 4 | Chime | 8,327 | 99.9% | 9% |
| 5 | Capital One | 4,339 | 100% | 7% |
| 6 | Block (Cash App) | 3,838 | 99.3% | 0% |
| 7 | Citibank | 3,800 | 100% | 35% |
| 8 | Navy Federal Credit Union | 3,599 | 100% | 33% |
| 9 | U.S. Bank | 2,560 | 100% | 19% |
| 10 | Truist | 2,365 | 99.9% | 11% |
| 11 | SoFi | 2,324 | 100% | 8% |
| 12 | PNC Bank | 2,243 | 100% | 14% |
| 13 | Donut | 0 | - | - |
Latest Donut bank accounts complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 1, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 31, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 21, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 21, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 20, 2023 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Dec 12, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 10, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 2, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 22, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Your rights with banks & credit unions
For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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