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Complaint log

Duvera Billing Services complaint log

The newest complaints about Duvera Billing Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 31, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 22, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardVAExplainedYes
Jul 22, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Jul 21, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 18, 2025Payday & personal loansCharged fees or interest you didn't expectORExplainedYes
Jul 7, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Jul 2, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jun 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jun 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jun 24, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMIExplainedYes
Jun 22, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jun 18, 2025Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Jun 18, 2025Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Jun 10, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jun 7, 2025Payday & personal loansCharged fees or interest you didn't expectNVExplainedYes
Jun 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
May 29, 2025Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
May 24, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
May 21, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCAExplainedYes
May 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
May 20, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
May 17, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
May 15, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseIAExplainedYes
May 14, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
May 7, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
May 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
May 1, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Apr 24, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCAExplainedYes
Apr 24, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 23, 2025Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Apr 22, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Apr 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Apr 8, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Apr 2, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Mar 27, 2025Payday & personal loansUnexpected feesFLExplainedYes
Mar 26, 2025Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Mar 26, 2025Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Mar 24, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialOHExplainedYes
Mar 21, 2025Payday & personal loansCharged fees or interest you didn't expectAKExplainedYes
Mar 15, 2025Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Mar 14, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognize-ExplainedYes
Mar 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Mar 12, 2025Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Mar 11, 2025Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedALExplainedYes
Mar 8, 2025Payday & personal loansStruggling to pay your loanPAExplainedYes
Mar 7, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Mar 5, 2025Payday & personal loansProblem when making paymentsVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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