Student loans
Educational Loan Servicing student loans complaints
Consumers have filed 5 complaints about Educational Loan Servicing's student loans. See the whole Educational Loan Servicing record.
Educational Loan Servicing against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Educational Loan Servicing | 0 | - | - |
Latest Educational Loan Servicing student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 24, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | No timely reply |
| Oct 4, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | No timely reply |
| Jul 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | No timely reply |
| Nov 10, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 30, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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