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Complaint log

Embrace Home Loans complaint log

The newest complaints about Embrace Home Loans, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneVAIn progressYes
Sep 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMDExplainedNo
May 4, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAExplainedYes
Jul 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsDCExplainedYes
Jun 30, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Jul 31, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedYes
Jul 5, 2024Credit reportingIncorrect information on your reportAccount information incorrectMOExplainedYes
Apr 18, 2024MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Feb 9, 2024MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCFixedYes
May 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Feb 28, 2023MortgagesClosing on a mortgageMDExplainedYes
Feb 11, 2022MortgagesTrouble during payment processCTExplainedYes
Jan 21, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageDCExplainedYes
Nov 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Oct 20, 2021Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 5, 2021MortgagesTrouble during payment processNYExplainedYes
Jun 26, 2021MortgagesClosing on a mortgageFLExplainedYes
May 21, 2021Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Mar 6, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backYes
Feb 21, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 28, 2020MortgagesClosing on a mortgagePAMoney backYes
May 20, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXMoney backYes
May 2, 2020Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Mar 28, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Mar 18, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Feb 28, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Jan 24, 2020MortgagesStruggling to pay mortgageGAExplainedYes
Dec 10, 2019MortgagesTrouble during payment processMDExplainedYes
Jul 11, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backYes
Jun 3, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backYes
Feb 14, 2019Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNCExplainedYes
Feb 12, 2019MortgagesTrouble during payment processINExplainedYes
Dec 3, 2018MortgagesTrouble during payment processILExplainedYes
Oct 1, 2018MortgagesTrouble during payment processPAExplainedYes
Sep 19, 2018MortgagesStruggling to pay mortgageMDExplainedYes
Aug 23, 2018Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Jun 1, 2018MortgagesStruggling to pay mortgageWVExplainedYes
May 21, 2018MortgagesTrouble during payment processMDExplainedYes
Apr 16, 2018MortgagesTrouble during payment processMDExplainedYes
Apr 11, 2018MortgagesTrouble during payment processPAExplainedYes
Jan 24, 2018MortgagesTrouble during payment processNCExplainedYes
Oct 11, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Sep 26, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debt-ExplainedYes
Aug 11, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNYMoney backYes
Jul 13, 2017MortgagesTrouble during payment processDEExplainedYes
Jun 23, 2017MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
May 17, 2017MortgagesTrouble during payment processOKExplainedYes
Apr 12, 2017MortgagesLoan modification,collection,foreclosureWAExplainedYes
Apr 10, 2017MortgagesLoan servicing, payments, escrow accountMNExplainedYes
Apr 7, 2017MortgagesLoan servicing, payments, escrow accountINClosedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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