Mortgages
Equity Loans mortgages complaints
Consumers have filed 92 complaints about Equity Loans's mortgages, 2 in the last 12 months. Equity Loans answered 100% on time and closed 0% with relief. See the whole Equity Loans record.
Equity Loans against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Equity Loans | 2 | 100% | 0% |
Latest Equity Loans mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 16, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 15, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Apr 22, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 14, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 4, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Mar 11, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 5, 2025 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Feb 7, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 14, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 5, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 27, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Sep 16, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 3, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jul 27, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 18, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| May 19, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Mar 4, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 1, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 24, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 16, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jan 10, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 9, 2024 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 8, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 1, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Oct 24, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 19, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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