Equity Loans against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Equity Loans | 2 | new | 100% | 0% | 92 |
Every mortgage company ranked
Latest Equity Loans mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 12, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | FL | Explained | Yes |
| Sep 6, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | FL | Explained | Yes |
| Aug 18, 2023 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Aug 1, 2023 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Jul 20, 2023 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jun 12, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| May 26, 2023 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| May 22, 2023 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Apr 28, 2023 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Apr 26, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Apr 3, 2023 | Mortgages | Trouble during payment process | KY | Explained | Yes |
| Feb 13, 2023 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Feb 1, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 11, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 28, 2022 | Mortgages | Trouble during payment process | MT | Explained | Yes |
| Dec 5, 2022 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Oct 26, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Sep 4, 2022 | Mortgages | Struggling to pay mortgage | AL | Explained | Yes |
| Aug 8, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Aug 3, 2022 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Aug 2, 2022 | Mortgages | Closing on a mortgage | MA | Explained | Yes |
| Jul 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jul 8, 2022 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Jun 27, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jun 12, 2022 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| May 23, 2022 | Mortgages | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | MO | Explained | Yes |
| Apr 22, 2022 | Mortgages | Closing on a mortgage | IL | Explained | Yes |
| Mar 29, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Mar 18, 2022 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Feb 28, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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