Debt collector · complaint record
Family Choice Financial complaints
Filed under Family Choice Financial, Inc.
Consumers have filed 29 complaints about Family Choice Financial since 2017, 16 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 29
- Last 12 months
- 16
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #596 of 1,963
Since December 2017
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 30, 2026
Most complained-about debt collectors
Family Choice Financial complaints by month
The busiest month was December 2025 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Family Choice Financial answered all time
- Closed with explanation29100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Family Choice Financial complaints are about
Top Family Choice Financial problems
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 5
- Sued you without properly notifying you of lawsuit 1
Where Family Choice Financial complaints come from
Most complaints: Mississippi (20), Louisiana (4), Tennessee (3), Georgia (1), Texas (1).
Family Choice Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Family Choice FinancialDebt collection | - | 16 | - |
Compare side by side: Family Choice Financial vs Green Square · Family Choice Financial vs EMoneyUSA · Family Choice Financial vs Mullooly Jeffrey Rooney & Flynn · Family Choice Financial vs Credit World Services
What people say about Family Choice Financial
All experiencesNo experiences with Family Choice Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Family Choice Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 29, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Aug 1, 2026 | Payday & personal loans | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| May 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 6, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Feb 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 9, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 6, 2026 | Payday & personal loans | Getting the loan | Explained |
| Jan 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Questions about Family Choice Financial
How many complaints does Family Choice Financial have?
Family Choice Financial has 29 complaints on record since December 2017, including 16 in the last 12 months and 0 in the last 30 days. That makes it number 1,202 of every company by complaints this year.
Does Family Choice Financial respond to complaints?
Yes. Family Choice Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Family Choice Financial?
The most common problems are took or threatened to take negative or legal action (6), problem with a company's investigation into an existing problem (4), problem when making payments (3).
Is Family Choice Financial legit?
Family Choice Financial is a real company with a public complaint record: consumers have complained about it 29 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Family Choice Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Family Choice Financial?
Complain to Family Choice Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Family Choice Financial complaints come from?
Most come from Mississippi (20), Louisiana (4), Tennessee (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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