Complaint log
Fay Servicing complaint log
The newest complaints about Fay Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 18, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Sep 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Sep 16, 2026 | Mortgages | Incorrect information on your reportPublic record information inaccurate | Explained |
| Sep 16, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Sep 16, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 15, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 14, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Sep 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 9, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 9, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 6, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 1, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 28, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Aug 28, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 28, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 27, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Aug 27, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Aug 26, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 24, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 23, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Aug 21, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 21, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Aug 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 19, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 19, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 18, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Aug 18, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Aug 18, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 14, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 12, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 12, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 12, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 7, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Aug 6, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 5, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 5, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works