Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Fay Servicing complaint log

The newest complaints about Fay Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNJExplainedYes
Jun 22, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Jun 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Jun 18, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyPAExplainedYes
Jun 18, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jun 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Jun 18, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Jun 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Jun 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 15, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMAExplainedYes
Jun 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMAExplainedYes
Jun 10, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Jun 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Jun 9, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingIDExplainedYes
Jun 6, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Jun 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Jun 5, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Jun 4, 2026MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Jun 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jun 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMNExplainedYes
Jun 2, 2026MortgagesTrouble during payment processPaying off the loanMIExplainedYes
May 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
May 27, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureINExplainedYes
May 27, 2026MortgagesTrouble during payment processPayment processCTExplainedYes
May 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 26, 2026MortgagesTrouble during payment processFees chargedUTExplainedYes
May 26, 2026MortgagesTrouble during payment processFees chargedTXExplainedYes
May 26, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
May 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMAExplainedYes
May 22, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
May 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
May 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMDExplainedYes
May 19, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
May 15, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
May 14, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
May 12, 2026MortgagesTrouble during payment processPayment processNDExplainedYes
May 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
May 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
May 11, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
May 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
May 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
May 4, 2026MortgagesTrouble during payment processPaying off the loanILExplainedYes
May 4, 2026MortgagesTrouble during payment processPayment processMDExplainedYes
May 1, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNCExplainedYes
Apr 30, 2026MortgagesImproper use of your reportReporting company used your report improperlyALExplainedYes
Apr 29, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuVTExplainedYes
Apr 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience