Auto loans & leases
FC HoldCo auto loans & leases complaints
Consumers have filed 1,061 complaints about FC HoldCo's auto loans & leases, 109 in the last 12 months (-45%). FC HoldCo answered 100% on time and closed 0% with relief. See the whole FC HoldCo record.
FC HoldCo against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | FC HoldCo | 109 | 100% | 0% |
Latest FC HoldCo auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 18, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 15, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Jun 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jun 5, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 4, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| May 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| May 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 25, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 24, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| May 21, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| May 18, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 14, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| May 7, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 5, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| May 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 25, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Apr 24, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 15, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 14, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Apr 14, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 14, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 13, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Apr 13, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Apr 10, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Apr 6, 2026 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Apr 6, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 31, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 31, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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